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Workplace Coaching
Learn to Seize Coachable Moments
Day-to-day business activities and interactions present opportunities for a manager to coach employees. These moments are often referred to as “coachable moments”.
Everyday situations can be ideal times for the savvy manager to slip into the coaching role. A cab ride back from a sales call might be the time to ask insightful questions and share observations about how the call went and what insights could be gained from the experience. A moment of complaint could be used to guide an employee along his or her own path to a higher level of performance.
Are you seizing these coachable moments? Would you like to learn how?
Course Contents
What is coaching? Why is coaching an essential skill-set for today’s leader? How do I go about coaching?
What are the common coaching challenges and how do I overcome them?
What is the mindset and attitude of an effective coach? How do I learn to embody the mindset and attitude of a coach?
What are the competencies and best practices for coaching and how do I build them?
How and when do I apply coaching skills in the workplace? How can I utilise coaching skills to enhance how I approach everyday work interactions?
Strategies for long term coaching engagements in the workplace, including how to maintain coaching relationships.
Next Dates: 21-22 Sep, 2017 + 8 Dec, 2017
